Start with your own list
Before comparing companies or independent workers, write the result you expect. Name the rooms, three priorities, add-ons, and excluded zones. Include the date, frequency, and area actually in use.
A vague request produces quotes that cannot be compared. A clear list lets a provider say honestly what can be completed in the available time.
- Rooms included
- Three priorities
- Separate add-ons
- Date and access
Ask concrete questions
Ask who will come, how many people are planned, who supplies products, and how delays are communicated. For recurring work, ask what happens when the usual person is unavailable.
Discuss billing, parking charges, and extra time before the visit. The answers should be easy to summarize in writing.
- Expected person or team
- Products and equipment
- Price and add-on approval
- Cancellation and delay
Secure access and information
Share a permanent code or key only after agreeing on a method. A temporary code or concierge handoff may reduce risk. Put away documents and sensitive belongings before the visit.
For a shop or office, add an alarm procedure, sign-in record, and off-limit zones. Security should not depend on improvised verbal instructions on the first evening.
- Temporary code when possible
- Documented key return
- Sensitive items put away
- Off-limit zones marked
Evaluate the first visit
Check the agreed list first, not an expectation that was never discussed. If something is missing, give a precise example and a photo when appropriate. Ask whether the scope or time should change next time.
Good follow-up does not require instant perfection; it requires clear communication, correction of gaps, and honest limits around stains, materials, and timing.
- Agreed list reviewed
- Gaps described precisely
- Correction discussed quickly
- Frequency or scope adjusted
A brief to send before accepting a first visit
Your requirement
A two-bedroom home with one bathroom still does not describe the tasks. Add occupied rooms, surface condition and excluded areas. List tidying separately if counters or floors are cluttered.
The offer
Ask what the price covers: time on site or completed tasks, team size, equipment, travel and possible charges. Agree on how you authorize any extra discovered on arrival before work begins.
Your decision
Keep the agreed list and provider’s contact details. Clarify any essential task left uncertain before accepting. A promise to “clean everything” does not specify an appliance interior or delicate surface.
For the next step, you can compare quotes with the same scope.
Ready to turn this list into a request?
Share your postal code, property type, priorities, and preferred date. You can confirm the details before any appointment.
Get a free quote now — no obligation